We are delighted to announce we have retained our Which? Trusted Trader status for another year. Click here to see our Trusted Trader page and our 5 star reviews.
There are many trade bodies and accolades which the construction industries can apply to. However, many do not require any vetting, it is simply a marketing exercise – pay your fee and receive the endorsement.
At Midland Garage Conversions we have never joined any trade body which does not require a rigorous assessment procedure. We want demonstrate our quality, professionalism and integrity; not just pay for the logo. That’s why we chose to apply for Which? Trusted Traders.
Here’s an overview of the process we undertake each year.
Which? Trusted Traders is an endorsement scheme run by Which? that recognises reputable traders who successfully pass an assessment process carried out by our trading standards professionals. Not just anyone can become endorsed. The assessment process includes:
This is obtained to validate the financial health of a business who applies to be assessed.
The Which? Trusted Traders endorsement team will contact a selection of customers from a trader’s most recent work to check references.
A thorough examination of business and administrative procedures to ensure that businesses have consumer interests in mind.
Interview and assessment
Our standard assessment includes a face to face visit and interview carried out by a Which? trading standards professional to fully understand all aspects of how the applicant runs their business.
Businesses receive a report of the assessment, providing valuable feedback from our experienced assessors to ensure that they meet our high standards before they are allowed to join the scheme.
Having passed all these checks, the trader is now able to choose to join the scheme, agreeing to abide by the terms and conditions, Code of Conduct and pay the membership fees. They can now show their customers that they are an endorsed Which? Trusted Trader.
Who makes the grade?
Those who don’t make the grade don’t get endorsed. Due to the high demands of the assessment, not all businesses that apply get through the assessment process. Only those who meet the high standards can become Which? Trusted Traders.